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Advice you can actually understand.

We started MediShield Advisory because too many people were sold insurance they never fully understood. We do it differently independent, transparent and built for the long term.

MediShield advisory team in discussion
Since 2014Independent advice
Our story

Built on the belief that clarity is a form of care.

What began as a single adviser helping one community has grown into a specialist practice trusted by more than 12,000 families and professionals across the region.

We are not tied to a single insurer, so our only loyalty is to you. We compare the market honestly, explain the fine print in plain language, and stay by your side long after the policy is signed through every admission and every claim.

We measure our success not by policies sold, but by how many claims were paid without stress and how many families were spared a financial crisis.

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What we stand for

Three principles. No exceptions.

Independent by design

We work across multiple insurers, so the recommendation follows your best interest never a sales target.

Radically transparent

Every limit, exclusion and waiting period explained before you commit. If it isn't right for you, we'll say so.

Here for the long haul

Our service starts at claim time, not sign-up. We help with pre-authorisation, paperwork and follow-ups for life.

How we work

A clear path from first chat to lifetime cover.

01

Free needs analysis

A relaxed conversation about your health, family, budget and existing cover. No paperwork, no pressure.

02

Tailored comparison

We shortlist the plans that genuinely fit and show you exactly how they compare, side by side.

03

Application & underwriting support

We prepare your forms, guide you through health disclosures and liaise with the insurer until approval.

04

Policy delivery & card activation

We walk you through what's covered, hand over your medical card and save the emergency numbers you need.

05

Lifetime claims support

When you need care, one call to us gets things moving admission, guarantee, reimbursement, follow-up.

Meet the team

Advisers who actually pick up the phone.

Adrian Chong

Adrian Chong

Principal Adviser

15 years advising families and executives on medical and critical-illness protection.

Siti Rahmah

Siti Rahmah

Senior Medical Planner

Specialist in family medical cards, maternity riders and policy reviews.

Marcus Lee

Marcus Lee

Claims & Service Lead

Leads our claim concierge, guiding clients through admission and reimbursement.

Priya Nair

Priya Nair

Critical Care Specialist

Focuses on critical-illness planning and complex medical histories.

Let's talk

Meet an adviser who has your back.

A no-pressure conversation about where you are and where you'd like to be. Free, always.

Chat with an adviser